Customer Reviews

Ordered yesterday came today well built and looks well ideal ... Review by Neil H.

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Ordered yesterday came today well built and looks well ideal for what I wanted a little bit more money than I wanted to pay but we'll worth it in the end

Fantastic Review by Clare

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This is a fantastic hutch. I've had it for a few months now. Built well. Sturdy. Easy to put together with the provided instructions. Was apprehensive buying a more expensive hutch than a general £70 one from the Pet Shop; but it's worth it.
Although it has pull out trays for easier cleaning; there's great access to all areas so I don't use the "pull out tray" option much. Spacious. On legs; but not too high which is what I like.
My two bunnies love this hutch and so do I x

Fantastic Product Review by Becky Castle

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This hutch is well worth the money. It's got loads of space for our two bunnies, it's very well made and delivery was quick. I would highly recommend this item to anyone that wants a spacious home for their fluffy friends.

Coach House 6ft hutch Review by Leggy in Portsmouth

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Very impressed with this hutch. It's well made and easy to assemble with clear instructions. So impressed l've ordered another one. My ferret's enjoy the extra room they have as well. The only downside is the cover is not delivered with the hutch.

Excellent Hutch. Review by AB

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The hutch is excellent. Big enough for two rabbits. Wood is good and instructions to build are good. The next day delivery service not great. Waited over a week for hutch to come and came in two boxes on different days. As of writing this have not received cover and won't be dispatched for at least another week. Overall Excellent hutch, Excellent price. Average Service.

Quality hutch and great size! Review by Poppy Nibbler

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Great quality, much better than many I have bought from other companies. Very roomy and fairly easy to assemble with two people. Although I'm not a fan of the sliding out trays at least the floor won't rot away. BUT don't buy the cover. It doesn't cover the roof and back of the hutch and mine didn't fit anyway.

Good quality product, easy transaction. Happy customer. Review by Veq

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As the owners of 4 Rabbits, we go through our fair share of hutches and when I needed a new hutch for two of them, I found this site. Having never shopped here before, purchasing was a leap of faith as I couldn't find this site on Trustpilot and didn't know anyone who had previous experience, although the on-site reviews were good.

£159 is no small amount to pay when you know nothing of the company or the quality of the items but I have to say, we were very impressed and will certainly use this site as our first port-of-call when we need a new hutch for the other two.

I will break my review down as I want to share each experience separately:

1) We discovered we needed a new hutch on a Friday morning, and I needed to check whether paying for Next Day delivery would get it to me on Saturday or whether it was 'working days' so I used the 'Chat now' feature. I wasn't able to connect to someone immediately but left a message and received a very prompt response assuring me that yes, Next Day delivery would deliver on Saturday as long as I ordered before 3pm. So this was an extremely useful feature and the prompt response was helpful.

2) Checkout was easy and being able to use PayPal is a boon when you know nothing of the providence of a site - I always feel more confident purchasing via PayPal when using new websites so this worked in favour of this company as I am more prepared to 'take a risk' on a new site when I don't have to give them my payment details directly (and if everything goes sour, PayPal will get you your money back although this wasn't needed in this case). It did take a while to transfer me to the PayPal site so be patient if checkout seems like it's hanging.

3) Having purchased my hutch, I waited in on Saturday and it was delivered mid-afternoon by Yodel. I'm not keen on Yodel because they aren't the most reliable couriers, but in this case, my order arrived (in two boxes), undamaged and on the day promised, so I'm happy. Although the vendor should be aware that Yodel are not known for their sensible delivery practices and it may have simply been luck that both packages were on the same van. If it helps, I would probably be prepared to pay extra on the delivery if I could choose DPD as a courier, so if this vendor were to consider offering custom delivery options it's worth bearing this in mind.

4) The hutch was well packaged with paper separating the pieces so they aren't damaged and polystyrene to support oddly-shaped items - this is a level of consideration you don't usually see in flat pack Rabbit hutches tbh. The instructions, screws and feet were neatly packaged IKEA-style and clearly labelled. There were no pieces missing.

Assembly was easy and straightforward with each piece dowelled and pre-drilled. I've often had to do a bit of DIY on many hutches to get the bits to fit together properly (mis-aligned holes etc) but this was not the case here - all the holes were properly aligned and each piece fitted beautifully so assembly was stress-free and swift.

The quality of the hutch for the price point (compared to some you buy in high street pet stores) is spectacular. The hutch is solid, well made, well put together and we were especially impressed with the plastic feet cups - not only did they screw onto the legs but they also had screw-in feet that allowed us to adjust the height of the legs to take into account uneven ground - I've seen more expensive hutches lack this feature.

We were also pleasantly surprised to find that the hutch included a built-in 'loft hatch' to easily separate the top and bottom storeys. I hadn't noticed this in the description and wasn't particularly looking for a segregated hutch, but it's a nice touch and we can see it will be handy. The roof lifts up and the hinges lock it open so we can access the Rabbits easily.

Overall we are thrilled with our hutch and our Rabbits seem pretty happy too. I will certainly be purchasing more hutches from this company and will recommend them to other Rabbit owners. Excellent Value for Money.

good size Review by Keen

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i have to admit to being a little disappointed with the hutch. It is well made but as another reviewer has found, two of the doors have already dropped which I wouldn't expect to happen. The positioning of the ramp, although logical, means my rabbit won't use it as it's a drop rather than a hop down. Today we have a gap between the roof and the back panel which needs investigating. The overlap on the roof provides no shelter from the rain. It is a good size hutch but I would make think twice about buying another one.

Not bad Review by Neil P

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Overall this hutch isn't bad - certainly not for the price

Coach House Review by Jenny

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Bought this hutch,to begin with it arrived in two boxes on two different days,which was extremely inconvenient,then I found out that the cover I had paid fr was not with th hutch and that I would have to a it for it, it's 19 th July today, a few weeks after it was purchased and I still don't have th cover.
Th hutch is lovely,it is spacious and the pull out trays make it easy for cleaning, however, two of the doors on the upper story have already dropped and I have to fiddle to get them to line up so I can close and lock it,which is a bit of a nuisance and something I would not expect to happen as soon after purchasing it as this as it was an expensive hutch.
The staff at the company are very helpful,especially a lady there that I had I speak to, and you are kept informed as to what is happening with items you have paid for but not receive..
However, I would still recommend the hutch,apart from what I have mentions it is well made.

Super Size Hutch Review by Mark

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Very well made hutch put together in about an hour very straight forward no parts missing delivered fast by Parcelforce our 2 rabbits love it, can't fault it or the company.

Great product Review by GlennP

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Firstly must say that the hutch itself is really nice and well made for the price. I actually ordered 2 hutches with covers. Only 1 hutch was delivered at first after more than 1 week of waiting, while I sympathise communication needs to be better and don't claim next day delivery. So, a hutch down I had to chase the second hutch which actually hadn't been dispatched. Called and asked for a refund which was forthcoming and quickly processed. So, great product but sadly not matched by the service.

Happy Review by bunny Lover

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Really pleased. thanks! Just a shame about your couriers. Please don't use parcelforce!!

Quality Heavy Hutch Review by Mr Rowlings

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The weight of this hutch is heavy! which just shows that its made of quality wood and materials. There's so many cheap, tacky and small hutches out there, I was so pleased to come across this one! The hutch company was also a pleasure to deal with.

Very Sturdy Hutch Review by Rod D

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All in all I'm really impressed with the quality of the hutch. It's extremely sturdy and im so glad I did not buy one of the cheaper hutches you see elsewhere, you will definitely notice a difference in quality with this one! As well as the quality of the hutch, its also got some thought through features like the pull out cleaning trays, rubber feet and opening roof. Fantastic product at a great price... and better than buying from the local shop and trying to fit it in the car! The box it came in was really big!

Great Hutch! Review by Simone

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This hutch is great, my rabbits love it! It arrived in good time and was easy to assemble. The pull out tray for cleaning is excellent, and the roof opening is great! Would definitely recommend the rabbit hutch company and this hutch to anyone!

Like a little bunny hotel! Review by Spencer

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lovely hutch, my rabbit loves it as does our little girl. The trays are great for cleaning out as it keeps it all contained and you dont end up with a huge mess! Also the locking roof hinges are good for when trying to get the rabbit our without the roof falling on you!