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Review Details

The Chalet 4ft Rabbit Hutch

The Chalet 4ft Rabbit Hutch

Product Review (submitted on 23 March 2016):
This is a good hutch - good instructions until putting in the ramp. I found tray and trap door did not shut fully and a couple of roof screws missing. There was also a small chunk out of the roof. I made a complaint and got my postage refunded but over 2 months later screws haven't arrived! This was not the service I was expecting.

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Managers Comment
Hi Suzie, I'm sorry to hear you had some problems with the construction and the screws have not made it to you. Could you please contact our customer service team with your order number and we will ensure a new set of screws is sent out ASAP.